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Auto manufacturers are listening to the voice of the customer, as the industry sees a 6% reduction in problems compared to last year�s study. In the 2008 IQS, new-vehicle quality improves for the large majority of nameplates, and for all but three vehicle segments.
Honda receives the most model awards, for the Fit, Civic and CR-V. Chevrolet, Dodge, Lexus and Mercedes-Benz also have multiple award winners.
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